Privacy Policy
Effective Date: July 16, 2026
Burnside Project LLC (“Burnside Project,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit https://burnsideproject.ai, use our products and services, or communicate with us.
Burnside Project builds infrastructure that helps organizations transform operational data into governed, AI-ready business context. Our products include open-source software, commercial software, consulting services, and managed deployment offerings.
Our services include, but are not limited to:
- pg-cdc
- ai-dial-pad
- Deployment consulting
- AI infrastructure engineering
- Documentation and developer resources
- Product demonstrations and technical support
Information You Provide
You may voluntarily provide information such as:
- Name
- Business email address
- Company name
- Job title
- Phone number
- Project requirements
- Support requests
- Demo requests
- Contact form submissions
- Newsletter subscriptions
You are never required to provide more information than necessary.
Information Collected Automatically
When you use our website we may automatically collect:
- IP address
- Browser type
- Operating system
- Device information
- Pages visited
- Referring website
- Session duration
- Date and time of requests
- Error logs
- Performance metrics
We use this information to improve reliability, security, and the user experience.
Cookies
We may use cookies and similar technologies for:
- Authentication
- Security
- Analytics
- Remembering preferences
- Performance optimization
You may disable cookies through your browser settings, although portions of the website may not function correctly.
We use collected information to:
- Operate our website
- Respond to inquiries
- Schedule demonstrations
- Deliver products and services
- Improve product quality
- Monitor security
- Detect abuse or fraud
- Communicate product updates
- Comply with legal obligations
- Maintain customer accounts
We only process personal information for legitimate business purposes.
Some Burnside Project products help customers prepare business data for AI systems.
Unless explicitly agreed otherwise:
- Customer content is not used to train AI models.
- We do not sell customer data.
- Customer operational databases remain under the customer’s control.
- Self-hosted deployments keep customer data inside the customer’s environment.
- AI processing occurs only as necessary to provide requested functionality.
We may collect anonymous usage analytics to understand how visitors use our website.
Analytics may include:
- Popular pages
- Navigation patterns
- Browser types
- Device categories
- Geographic region (approximate)
We do not use analytics to identify individual visitors.
If you request information or subscribe to updates, we may send:
- Product announcements
- Documentation updates
- Security notices
- Release notifications
- Event invitations
You may unsubscribe from marketing communications at any time.
Transactional emails relating to your account or services may still be sent.
We do not sell your personal information.
We may share limited information with trusted service providers that help us operate our business, including:
- Cloud infrastructure providers
- Email delivery providers
- Payment processors
- Customer support platforms
- Security monitoring providers
These providers are contractually obligated to protect your information.
We may also disclose information when required by law or to protect our legal rights.
Customer operational data belongs to the customer.
For self-hosted products:
- Customer data remains within the customer’s infrastructure.
- Burnside Project does not access production data unless explicitly authorized for support purposes.
- Customers remain responsible for compliance with applicable privacy laws governing their own data.
We use reasonable administrative, technical, and organizational safeguards including:
- Encryption in transit
- Access controls
- Authentication
- Principle of least privilege
- Security monitoring
- Logging
- Infrastructure hardening
No Internet service can guarantee absolute security.
We retain personal information only as long as necessary to:
- Provide requested services
- Maintain business records
- Meet legal obligations
- Resolve disputes
- Enforce agreements
Information that is no longer needed is securely deleted or anonymized where practical.
Depending on your jurisdiction, you may have the right to:
- Access your information
- Correct inaccurate information
- Delete personal information
- Object to certain processing
- Request data portability
- Withdraw consent
- Opt out of marketing communications
To exercise these rights, contact us using the information below.
Our services may be operated from the United States.
By using our services, you understand that your information may be transferred to and processed in the United States and other jurisdictions where our service providers operate.
Our services are intended for businesses and professionals.
We do not knowingly collect personal information from children under the age required by applicable law.
If we become aware that such information has been collected, we will delete it promptly.
Our website may contain links to third-party websites including GitHub, AWS Marketplace, LinkedIn, or other external services.
We are not responsible for the privacy practices of third-party websites.
We may update this Privacy Policy periodically.
When material changes are made, we will update the Effective Date at the top of this page.
Continued use of our website constitutes acceptance of the updated policy.
Burnside Project LLC
Website: https://burnsideproject.ai
Email: hello@burnsideproject.ai
For privacy-related questions or requests, please contact:
Burnside Project is committed to building trustworthy AI infrastructure. We believe customer data should remain under the customer’s control, operational data should be governed before it reaches AI systems, and personal information should be collected only when necessary and handled responsibly.